A flat rate of £4.50 is charged for delivery within the UK.
For delivery outside the UK a flat rate delivery cost will be added at check out.
Some orders to the EU are currently facing delays due to new trade agreements. Please also be aware when ordering to the EU there may be some additional customs and duty charges.
All orders are sent by Royal Mail tracked and signed service, if you would like your your order differently or if you would like your tracking number please email firstname.lastname@example.org
Please ensure the delivery details are correct as we can not cover the cost of resending orders that have been placed with an incorrect name or address.
Cancellation and returns
We hope you will be happy with your purchases, if for any reason you are un happy with the products we will will except returns within 7 days of purchasing and offer a full refund.
Please make sure all such items are returned unworn with their original tags still attached.
If you receive an item that is faulty please contact us immediately and we will send you a replacement.
We carefully check all our orders and scan items out of our warehouse to ensure no mistakes are made. However if you have any inconsistencies in your order please keep all packaging including the postal envelope and contact us immediately. I'm afraid that without all postal packaging we will not be able to issue any refunds or exchanges.
indikidual retain the right to approve a returned item for an exchange or refund.
Please note that postage costs will apply for exchanges.
Please send returned to the below address together with your name, email address or order number.
indikidual. 75 Ulverston Road. London, E17 4BN, UK